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iPhone 6 repairs by unauthorised techs will prompt ‘Error 53’ Touch ID glitch

Giving your iPhone 6 for repairs to an unauthorised technician just to save a good deal of money. But now it may not be a good idea, as such iPhone 6 users have noticed an ‘Error 53’ error when using the Touch sensor on the iOS 9 device. Many iPhone 6 users complained about a mysterious error which not only renders the device useless, but the Apple store cannot do anything about it.


The glitch seems to be more like a security protocol judging by Apple’s explanation. Apple explained,“We protect fingerprint data using a Secure Enclave, which is uniquely paired to the Touch ID sensor. When an iPhone is serviced by an authorised Apple service provider or Apple retail store for changes that affect the Touch ID sensor, the pairing is re-validated.”

Fair enough, though it may not be ideal in some situations, like in the case of a freelance photographer Antonio Olmos whose iPhone 6 was damaged during his Balkans coverage. Since there were no Apple stores in Macedonia, he had to get it repaired at a local shop. All was fixed, and later he got a software update for his phone, which displayed the error after upgrading, rendering the device useless. What’s worse was that the Apple store in London said they cannot do about the phone with Error 53, making it a very expensive paperweight.

Though it seems more like a security step, it would have helped a lot if Apple has provided this information with the sale of the iPhone 6 device with every user. At least this way, they wouldn’t have to know about it in this frustrating manner. Though this isn’t any technician’s fault, a lot of DIY repair techs will not be amused by this, calling it as ‘another way for Apple to make good money!’.

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About Roshan Ashraf Shaikh

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